These Terms of Purchase, together with the Terms of Use and the Privacy Policy constitute the overall binding agreement between our Company, under the name DIMITRIOS HATZIDIMTROU and d.t. Hatzis Carpets, based in Serres, at Vas. Vassiliou street no. 10, T.K. 62100, with A.F.M. 113352384 of D.O.Y. Serron, no. G.E.MI. ..., tel. 2321051586 and electronic contact address [email protected] (hereinafter the Company), and its customers and are applied to every sale of products or services (hereinafter "Products or Services") following an Order in the carpetdimoda.gr online store, where the goods mentioned therein are available for sale (hereinafter the "online store" or eshop).

  1. Register or Login

Each user of the online store ("User" or "Customer" according to the Terms of Use), before starting the process of submitting his Order, can register in the online store, and then use it either as a registered and logged-in User (hereinafter Member) or as a non-registered User (hereinafter Visitor). For the User's registration or connection to the online store, only name, mailing address (for sending the goods ordered from the eshop), contact phone number and email are required. This information remains absolutely confidential, as specifically stated in the Data Protection Policy. The Company reserves the right to use this information to send updates on new products or offers to the Members of the online store. If the User wishes to cancel his registration as a Member, or to be deleted from the offer mailing list, or to modify his information (in case he is unable to do so himself through the eshop), or to exercise the right to delete personal of the data (with the exception of the issued tax data and the data on them), can request it by sending an email to the above e-mail address of the Company.

2. Order, Submission and Acceptance

2.1 Online submission of an Order – Proposal for the purchase of goods

The Order of the products and/or services is submitted by completing and sending the special Order Form available in the online store (button with the text Order or another of the same meaning). On the Order confirmation page and before submitting it (checkout), the Customer receives, through a special link, knowledge of the terms concerning the sale of the products and/or services he wishes to acquire, and then chooses to activate the relevant icon (indicator) with checkbox and text "I have read and accept the Terms of Purchase". With this marking, the Customer expressly and unreservedly declares that before submitting the Order he received knowledge of the following information in a clear and comprehensible manner:

The main characteristics of the products and/or services ordered, as described on the pages of the online store. The Customer must check every relevant feature before submitting his Order, so as not to have any doubts about the features and qualities of the ordered products and/or services. The Company has no responsibility in the event that the Customer has failed to be sufficiently informed about the above.

The identity, address, telephone number and e-mail address of the Company, possibly also of the producer/supplier of the ordered products and/or services.

The total price of the products and/or services of the Order, including VAT. if it is a retail sale, otherwise with a separate indication of the VAT due. if it is a wholesale sale, as well as with an analysis of the costs for sending the products to the shipping address you will declare, and any other expenses in general. Where such charges cannot reasonably be calculated in advance, the fact that such additional charges may be required shall be made known to the Customer in the text of the Order (Order form) and the Customer shall be informed prior to placing the Order. Additional charges or other costs that were not made known to the Customer before the submission of the Order (if, for example, they could not be calculated at the time of the Order), are borne by the Customer only if they were notified by email before the confirmation of receipt of the Order and the Customer in turn, either explicitly accepted the charges (by sending a response email), or did not reject them within ten (10) business days of sending the information email (implicit acceptance).

Any cost of using the means of remote communication for the conclusion of the contract, when this is calculated on a basis other than the basic billing rates.

The means of payment and delivery, but also the deadline within which the Company undertakes to deliver the goods or provide the services.

Any delivery restrictions.

The conditions, exceptions, deadline and procedures for exercising the right of withdrawal, as well as the obligation to charge the Customer with the total cost of returning the products to the Company, in case of withdrawal.

That in case the Customer exercises the right of withdrawal after having already used the service, he should pay reasonable compensation to the Company, the amount of which is specified in 100% of the listed price.

Where no right of withdrawal is provided by Law, the information that the Customer will not have a right of withdrawal or, as the case may be, the circumstances under which the Customer loses the right of withdrawal.

The existence of the Company's responsibility for real defects and lack of contracted properties in accordance with articles 534 et seq. of the Civil Code.

Where applicable, the existence and terms of application of after-sales customer support services, after-sales service and commercial guarantees.

The duration of the contract (where applicable) and the terms for the termination of the contract or, if the contract is converted into an open-ended contract after a specified period of time or the occurrence of a specified event, the terms and conditions of the conversion.

The minimum duration of the Customer's obligations under the contract (where applicable).

Where applicable, the existence and terms of money deposits or other financial guarantees (e.g. advance payment in case of pre-Order, etc.) to be paid or provided by the Customer, whenever requested by the Company.

Where applicable, any standard interoperability of digital content with hardware and software of which the Company is aware or reasonably expected to be aware.

Where applicable, the possibility of recourse to an extrajudicial grievance and redress mechanism.

The obligation to pay upon submission of the Order.

The sending of the Order to the Company constitutes an offer to purchase the ordered goods and a declaration of acceptance of all charges mentioned in the Order, as well as all terms of sale. If there is no notification or acceptance, the Customer is entitled to a refund of his payment upon cancellation of the Order.

2.2 Confirmation of receipt of electronic Order – Preparation of sale

The Order is not binding on the Business until such time as the Customer receives confirmation of its acceptance from the Business, as described immediately below (see Stage 3).

Stage 1: The Customer registers the Order by selecting the desired products/services and filling in all the fields required in the corresponding electronic Form.

Stage 2: Before starting the execution of each registered Order (pick-n-pack, i.e. product preparation, packaging, delivery to the transporter, etc.) the Company verifies the availability of each ordered product, the absence of any errors regarding the invoicing, the price of the products , their characteristics, availability, etc.

Stage 3: Once the checks are completed (manually or in an automated way), the Company sends the Customer an electronic message (email) confirming the acceptance of the Order, marked "Order Confirmation" or similar content. The content of the Order, the total price and the estimated delivery time will be explicitly confirmed in the above email. The Order is considered binding and the sale is considered to have been established and creates claims of the contracting parties (Customer – Company) only by sending and receiving the above electronic message.

Stage 4: The execution of the Order is completed by delivery to a transport/courier service for dispatch, or to the front desk for collection from the physical store.

At all stages: As long as the Customer is registered in the store as a Member, further updates on the status of the Order are displayed on the Customer-Member's screen (titled My Account or similar content). In any case (whether a Member or not), the updates are sent to the Customer and by email to the electronic contact address he has registered. The status of the Order is updated as and when changes arise during its management and processing, as well as in the event that the availability or delivery time differs from that indicated on the product page, or any other change occurs. Due to the increased speed with which Orders are processed, the Customer must check the progress of the Order and immediately inform the Company (at the latest within 2 hours from the time of receiving an electronic notification marked "Order Registration") in writing for any error, problem or objection thereof. After this deadline, the information mentioned in the "Order Confirmation", and any further updates, apply to the Sales Contract and modify it accordingly, with the Customer's tacit consent.

Limitations of Liability: In the context of good faith and business ethics, the Company is not obliged to accept an Order and conclude a contract for the sale of products and/or services, which due to a typographical or computer error appear in the online store with availability or an incorrect price, i.e. lower or greater than the one in force for the period in question.

Subject to the following paragraph, in the event that an Order is found to have such an error in only part of the products/services ordered, then the Order is valid and performed normally for the remaining products and is considered incomplete for the products in which the error is found. Except where the items in the Order are related, are to be used as a single unit and function as a unit with each other and the Customer declares that partial fulfillment of the Order does not serve its needs or interests, in which case the Company must cancel the entire Order and refund the money as stated in the next paragraph.

In case of incorrect shipment of unordered products or services, their unconditional receipt or the Customer's failure to inform the Company and return the products cannot be considered as consent, acceptance or declaration of intent to purchase them. In the event that a return is requested on behalf of the Company and the Customer delays in returning these products for a period longer than seven (7) calendar days, then this refusal constitutes a declaration of intent to purchase the items and the Order is considered to have been confirmed and the Customer must to pay their value. The same applies in case of non-refusal of the provision of services that were not ordered.

Force majeure: The Company is not responsible for delays in the execution of the Order (including delivery) due to circumstances that cannot be attributed to its fault, even if they constitute culpable acts or omissions of third parties (e.g. the external carrier-partner ), or are due to force majeure. In any such case, the Company undertakes to make every reasonable effort to execute the Order as quickly as possible under the circumstances. For example, force majeure circumstances are: strikes, acts of terrorism, war, supplier problems, significant fluctuations in exchange rates, legislative or governmental acts that place restrictions on the movement of persons, products, services or capital, serious disruptions in the energy sector or logistics chain, natural disasters, etc. If such incidents last more than two (2) months, the sales contract may be terminated by either party without compensation, and any amount paid shall be returned to the Customer within a reasonable time, depending on the circumstances constituting force majeure and their nature.

  1. Availability

We make every effort to ensure that the Customer is sufficiently and accurately informed about the availability of the products, through indications placed on the page of each product or service in the online store. Given, however, that the Company's stores (physical and online), as well as the warehouse, do not have a real-time availability monitoring system, the availability of the goods listed in the online store are indicative (corresponding to the last on-site count). The Company updates on a weekly basis the details of the availability (or not) of the products in the online store, and in no case can it guarantee their actual availability at the time of placing the Order.

In any case, the Company undertakes to inform the Customer promptly (within a reasonable time) after the registration of the order for any unavailability of a certain product or service, and bears no further responsibility (beyond the obligation to inform after registration). In this case, the Company reserves the right not to accept the specific Order and therefore not to complete the sale. Any payments will be refunded to the Customer without undue delay, in the same way the Customer chose to pay for their Order. Furthermore, in case of unavailability the following options may be offered to the Customer. In all the following cases, an advance payment of part of the price, up to a full discount, may be requested, depending on the policy followed by the supplier:

Upon Order: The product will be sought at a supplier of the Company and the Customer will receive information about the availability of the product within 3-5 working days from the submission of his Order.

Pre-Order: The product is not in the supplier's warehouse but can be ordered, with or without an estimated delivery time. The confirmation of receipt by the Company of the pre-Order is only a confirmation that the Order has been received with the content stated and in no case does it constitute acceptance of the Order or agreement of terms (formulation) of sale.

Temporarily Out of Stock: The product has been sold out or discontinued or is not expected to be received immediately. The Customer can order it without an estimated delivery time. The confirmation of receipt by the Company of the Order of a temporarily out-of-stock product is only a confirmation that the Order has been received with the content stated and in no case does it constitute acceptance of the Order or agreement of terms (drafting) of sale.

Offer: The prices of products marked as Offer, web offer or other similar content are valid while stocks last. For these products, a strict order of time priority is observed in the execution of the orders.

Unavailability of part of an Order: Subject to the paragraph on limitation of liability above, if the unavailability concerns part of the products of a certain Order, the rest of the Order is executed as normal, unless the products of the Order are related and are to be used as a single unit, and the Customer declares that the partial execution of the Order does not serve his needs or interests, in which case the Company must cancel the entire Order and return the money, as stated above.

  1. Order Delivery

4.1 Place of Delivery

If the Customer has chosen to pay for his Order by credit card, he must, upon receipt of the Product, either from the physical store or from the carrier partner, present the credit card with which he made the purchase at the same time as his identification document .

Collection from the physical store (free of charge): In the event that the Customer chooses when submitting his Order to receive from the physical store, he is obliged to receive his Order within five (5) working days from the receipt of the confirmation of the Order, or receipt of relevant notification (by email). If the Customer does not receive the product within the above deadline, the Company reserves the right to withdraw from the sale. To receive the Order, the Customer must show the Order confirmation (with the Order code) and the notification of receipt, if it has been sent to him, as well as an official identification document with a photo (such as a police ID card, passport, driver's license etc.). If the Customer wishes to authorize a third party to receive his Order, then the third authorized person should have with him a special authorization to receive the specific Order, issued by gov.gr or legally recognized by KEP or police or other Authority, as well as an official identity document, as above. Since upon delivery of the products, the risk passes to the Customer, the latter must check the products he receives upon receipt, as with his signature upon receipt he confirms that he received the products of his Order correctly, completely and without obvious defects.

Delivery to the place specified by the Customer: In the event that the product is sent to the place chosen by the Customer, the product is delivered to an external partner – carrier and the Customer is informed, electronically (in the ways defined above in par. 2.2) or by telephone that the product is ready for shipment. Shipping costs are calculated during the order registration stage. Any incorrect entry by the Customer, and therefore incorrect calculation of shipping costs, is not borne by the Company but by the Customer. It is noted that the Customer may choose transport at his own means and expense, however, in this case, the products are transported at his own risk from the moment of delivery to the carrier of the Customer's choice. To receive the Order, the Customer will show the external partner-carrier the confirmation of the Order (with the Order code) and the notification of the shipment, as well as an official identification document, as above. If the Customer wishes to authorize a third party to receive his Order, the provisions mentioned above for collection from the physical store shall apply accordingly. Given that with the delivery of the products by the external partner-carrier to the Customer, the risk is transferred to the Customer, the Customer must check the products he receives upon receipt, as with his signature upon receipt he confirms that he has received the products of his Order correctly, completely and without obvious defects. If the Customer does not receive the product after receiving the notification for shipment and despite the relevant notification from the external carrier-partner, the Company reserves the right to withdraw from the sale, with the Customer charged for any possible damage and additional costs.

4.2 Shipping costs

As applicable on the Order entry page.

4.3 Delivery Time

The delivery time of the sold products and services is specified in the Order according to availability, confirmed upon acceptance of the Order by the Company, and is a maximum of thirty (30) days from the time of the sale, unless there is a special arrangement confirmed with electronic mail (email) sent by the Company to the Customer.

4.4 Special Reservation – retention of title

Any delivered products remain the property of the Company until final, full and complete payment of the price to it.

  1. Payment - cash on delivery charges - bank and other charges

As indicated on the order completion page (checkout).

  1. Right of withdrawal from distance contracts based on Law 2251/1994 – Return of products

Without prejudice to the last paragraph of this paragraph, the Customer can easily return the products he has purchased from the online store because he simply changed his mind, within fourteen (14) days of receiving them.

The Customer can deliver the products directly to the physical store, or send them to it at his own expense. Before the return, the Customer must and promises to contact the store at the electronic address indicated in the preamble of the Terms of Purchase and to inform it of the impending return, otherwise the return may not be accepted.

The Customer's right to return a product purchased from the online store without stating the reasons, is exercised under the following terms and conditions:

The Customer is entitled to withdraw from the sale (to exercise the right of "Withdrawal") within a period of fourteen (14) calendar days from the date of conclusion of the service contract (in the case of services), or from the delivery (in the case of products ), or their receipt (when the Customer has chosen "collection from the store"). In case of several goods that have been ordered with one Order and have been sent or delivered in parts, the above deadline is counted from the delivery / receipt of the last one.

Withdrawal is declared in writing by sending an email to the Company, or by filling out a special form in the online store. The Company is obliged to confirm in writing by email the receipt of the withdrawal statement within five (5) working days of its receipt.

The Customer is obliged to return the products within fourteen (14) calendar days from the day on which he declared that he is withdrawing.

In order to accept a product return at the physical store, the original proof of purchase (retail receipt / invoice) must be presented by the person who originally purchased the product and whose details are printed on the proof.

The return of products is accepted only if the Customer has previously paid any amount incurred by the Company for sending them to him, and if the Customer has borne the shipping costs for their return. Products that are returned at the charge of the recipient (the Company) are not received and the right of Withdrawal is deemed not to have been exercised, if the Company has not confirmed in writing (by email) that it accepts the charge, with a carrier of its own choice, which must indicate to the Customer with the same email.

After exercising a valid declaration of Withdrawal, the Company is obliged to return to the Customer the price collected. In the case of charging the Customer via card (credit / payments etc.), the Company, once it has collected the price from a Bank, or Payment Institution, or Electronic Money Institution (hereinafter the Payment System Provider), is obliged to inform the Payment System Provider of the cancellation of the transaction, so that he, in turn, takes all the prescribed actions for the return of the price. The Company bears no responsibility for the time and method of performing the offsetting after this update, which is regulated by the supply contracts of the card and the Payment System Provider. In the case of payment of the price by deposit / transfer to a bank account, the price is returned by deposit / transfer to the same bank account. In the event that the Customer chooses the option of returning to the physical store, subject to the next paragraph, the refund will be made in cash or by deposit to the bank account that the Customer will declare. The Company does not return cash amounts above two hundred and fifty Euros (€250) and may refuse the return to a bank account that the Customer does not prove that it belongs to, by any appropriate means (e.g. by showing a printout - statement of his movements account bearing his name and address). In this case, the Customer receives a credit note of equal value, valid for two (2) years for purchases at the physical store. The Company promises and must refund the price by bank transfer as soon as the Customer proves, according to the above, that he is the owner of a bank account, up to and including the expiry date of the credit document. For products purchased with a consumer loan through the Company, it is not possible to refund money, due to the impossibility of canceling the consumer loan. In this case, the Customer is exclusively entitled to receive a credit note of equal value, valid for two (2) years for purchases at the physical store.

Without prejudice to the above, the refund of the price to the Customer due to Withdrawal shall be made no later than within fourteen (14) working days from the day of valid exercise of the declaration of Withdrawal.

The Customer must compensate the Company if it made use other than that which is necessary to establish the nature, characteristics and operation of the products in the period until the exercise of the right of Withdrawal, and the Company is entitled to agree with the Customer its compensation even with mutual netting. In the event that the Withdrawal concerns the provision of services, the Customer must pay an amount proportional to what was provided until the right of Withdrawal is exercised. If the Customer validly exercises the right of Withdrawal, any associated contracts will automatically terminate, at no cost to the Customer.

Product that was sold with an additional gift must be returned with the gift, otherwise the value of the gift will be deducted from the refund amount.

The provisions of this paragraph are valid as long as the law does not provide by law more favorable provisions for the Customer.

  1. Exceptions to the Right of Withdrawal

The right of withdrawal cannot be exercised, even if the declaration of withdrawal has been made and the product has been returned, it is understood that it has not been validly exercised:

In cases where both the price has been paid and the receipt of the products has been completed at the physical store, as in this case it is not a distance sale.

If the product is returned damaged or with wear, or it is obvious that it has been used before its return.

If it is a product that is not suitable for return for health protection or hygiene reasons, and which has been unsealed after delivery.

If it is a product that was delivered sealed by the manufacturer and has been unsealed after delivery.

If it is for the provision of a service, after the completion of its provision.

  1. Claims due to defect or lack of contractual capacity

The present Withdrawal does not concern defective products or products in which there is a lack of contracted capacity, which are covered by their respective guarantees.

8.1 Seller's liability for actual defects or lack of agreed properties

In the event of the Company's liability for an actual defect or for the lack of a contractual quality of the product ("legal warranty"), the Customer is entitled, at his option: a) to demand, at no cost to him, the correction or replacement of the product with another, unless such an action is impossible or requires disproportionate costs, b) to request a price reduction or c) to withdraw from the sales contract, unless it is an immaterial factual defect. For a property to be considered contracted, it must be agreed in writing. If the Customer chooses to repair or replace the product, the Company must repair or replace it within a reasonable time.

The above statutory rights (AK 540) of the Customer expire after two (2) years for mobile devices.

The Customer must identify any potential defect during unsealing, otherwise the Company may deny responsibility for the existence of the defect. If he discovers a defect, the Customer must contact the store immediately by sending a relevant email, to which he must attach photos or videos proving the defect. The Company reserves the right to inspect at its own personnel, means and expense any product declared defective before accepting it as such.

Limitation of liability: The Company is released from the above obligations if it notified the Customer in time, and as he knew before receipt, of the lack or defect in the product. In addition, the Company does not warrant or guarantee the fitness of any product sold for any particular purpose.

8.2 Supplier Liability and Warranty

New products with a long shelf life ("durable consumer goods") must be accompanied by a written guarantee ("commercial guarantee") of the manufacturer of the product or of the company that imported the product into the EU, or of the company that appears as the manufacturer ("Supplier"). The basic terms of the commercial guarantee are as follows:

The Supplier must provide the Customer in writing, in the Greek language or with internationally established symbols, clear and complete instructions for the safe use, preservation, maintenance and full utilization of the product, as well as information on the risks during its use and maintenance. The guarantee must include, in simple, legible and understandable wording in the Greek language, at least the name and address of the Supplier-guarantor, the product to which the guarantee refers, its exact content, its duration and the extent of territorial validity her. The warranty must conform to the rules of good faith and not be negated by excessive exclusion clauses. Especially for products of modern technology, the duration of the warranty must be reasonable in relation to the time during which these products are expected to remain technologically up-to-date, in the event that this time is shorter than their likely lifetime.

If, during the validity of the warranty, a defect appears in the product and the Supplier refuses or delays the repair beyond the necessary time, the Customer is entitled to request the replacement of the product with a new one of the same characteristics and quality, or, if it is not repaired, to request withdrawal from the contract. If the required repair time exceeds fifteen (15) working days, the Customer is entitled to request the temporary replacement of the product for the duration of the repair. The Supplier's breach of its obligations does not affect the validity of the guarantee, which the Customer can invoke and demand from the Supplier to comply with.

In addition to the warranty, the Supplier of new technological consumer durables must ensure to consumers the continuous provision of technical services for their maintenance and repair for a period equal to their reasonably expected lifetime. The products made available by the Company are accompanied by written instructions for use and a written guarantee of good operation of a reasonable duration, in the Greek language. The warranty form always includes the name and address of the manufacturer, the product covered by the warranty, its exact content, its duration, its local scope, and the rights provided by applicable law.

The Company, since it is a Supplier in accordance with the above, encloses in its products with a long life, the conditions concerning their safe use and maintenance, and with which the Customer must comply.

The warranty of each technological durable consumer product has a duration according to the manufacturer from the date of its purchase and allows the repair of the problem free of charge, provided that: a) there is the warranty of the agency and proof of purchase of the device, b) the fixed elements of the device have not been altered device (Serial No.) and c) damage is not excluded based on the manufacturer's warranty form.

  1. Protection of Personal Data

As stated in the Data Protection Policy.

10. Language – communications – notices – notifications – disclosures

The only official language of any communication with the Customer is Greek, even if for reasons of regulatory compliance, tax or others, any individual contracts, agreements and communications in general are carried out or translated into any other language. If there is a difference between the Greek text and any foreign language text, the Greek text prevails.

With the exception of (a) the case where the notification is required by law to be made with a Bailiff, and (b) the case of a serious interruption of telecommunications (e.g. in case of force majeure), in which case the notification must be sent by registered letter / courier (paper mail) or served by Court Clerk, in any other case the requirement to express consent / pre-approval or send notice, which the law requires or the parties have chosen, is met and full proof is produced for any matter concerning the interpretation, compliance, execution and modifications of the contract between the Company and the Customer (constituent and evidentiary form) when the communication is in writing through the exchange of electronic messages (email) from / to the electronic addresses, which the Company declares in the Preamble of the Terms of Purchase, and the Customer declares with his Order or with his registration in the online store as a Member.

Any printed correspondence should be sent from/to the physical addresses, which the Company declares in the Preamble of the Purchase Terms, and the Customer declares with his Order or with his registration in the online store as a Member.

Each communication / notification / notification / disclosure is deemed to have been completed:

If delivered by e-mail, the next working day from the day of dispatch.

If delivered by courier, at the time of delivery, or

if sent by registered letter, after five (5) working days from the day of dispatch.

Both the Company and the Customer may inform of a change in the name, responsible person, email address or mailing address for the purposes of executing the Order. Unless otherwise specified in the notification, it is effective after two (2) business days from the day such notification is sent.

11. Final Provisions

Contracts through the online store are governed by European and Greek Law, and in particular by the rules of law that regulate issues related to electronic commerce, distance sales and consumer protection.

The site has been created and is controlled by a company based in Serres. If the User chooses to access the site from another country, he is obliged to apply the Laws of that country alongside the laws of Greece.

Any dispute that arises and which stems from the contractual relationship between the Company and the Customer, is competent for its resolution by the competent Courts of Serres. For the out-of-court resolution of the dispute, the Customer can refer to the competent bodies for the out-of-court settlement of consumer disputes, e.g. to the General Consumer Secretariat of the Ministry of Development and Competitiveness (Pl. Kaningos, 10181 Athens, tel. 1520, Fax 2103843549), to the Consumer Advocate (www.synigoroskatanaloti.gr, 144 Alexandras Ave., 11471 Athens, tel. 2106460734, Fax 2106460414 ) and the Committees for Friendly Settlement of consumer disputes (article 11 of N. 2251/1994) which are based in the local Municipalities of the country.

According to the Directive 2013/11/EC, which was incorporated into the Greek legislation with the KYA 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution process is now foreseen throughout the European Union. If the Customer has a problem with a purchase he made from the Online Store and resides in the EU. can use the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show for out-of-court settlement of the dispute. The Alternative Dispute Resolution Body (ADR) certified for this purpose in Greece is the European Consumer Center of Greece (ECC GREECE), Alexandras Avenue no. 144, 11 471 Athens, Tel. 2106460284, 2106460784, email [email protected]. The Customer can contact the above body in order to guide him throughout the process of submitting and processing his complaint.

The protection afforded by the provisions of the Distance Contracts Act, as well as these terms, is underlined as being applied to transactions only with natural persons who transact for reasons that do not fall within their commercial, craft, business or independent professional activity.

If any part of the contract of sale under these terms is held to be invalid or unenforceable by a court order, the remainder of the contract will continue in effect. The parties may enter into an agreement for the delegation of their obligations to appropriate third parties.